Xerox Phaser 3428 Printer — Review: Features, Specs

Xerox Phaser 3428 — Detailed Review: Features, Specs, Performance & Business Use

The Xerox Phaser 3428 is a compact monochrome laser printer designed to deliver reliable black-and-white printing for small offices, home offices, and light workgroup environments. Balancing speed, print quality, and ease of use, the Phaser 3428 provides a straightforward, no-frills printing experience and generates crisp text output at a price point that competes strongly with similar devices from Brother, HP, and Samsung.

This review examines the 3428 in depth — its hardware design, key specifications, performance in real use, consumables and running costs, where it fits best in business workflows, and its strengths and limitations relative to modern needs.


1. Product Positioning & Overview

The Xerox Phaser 3428 is positioned as an affordable, entry-to-mid-range monochrome laser printer. Its core appeal is in delivering fast, dependable black-and-white output for environments where colour is not required — such as:

  • Text-heavy documents

  • Drafts

  • Reports

  • Internal forms

  • Invoices and contracts

Unlike multifunction or all-in-one devices, the Phaser 3428 is a single-function printer focused on print performance. Its compact footprint and reasonable price make it compelling for small businesses, legal and administrative offices, and remote/hybrid workers who need dependable laser quality.


2. Design and Build Quality

The Phaser 3428 has a compact, rectangular chassis typical of single-function monochrome lasers. It is designed to sit neatly on a desk or office shelf without occupying excessive space.

Build Characteristics

  • Solid and stable enclosure with minimal flex in trays or panels.

  • Front paper tray that slides out for easy loading.

  • Top output tray with a simple catch design to hold printed pages.

  • Minimalist control interface — typically a few buttons and status LEDs.

For a printer of this class, build quality is robust enough to withstand daily business use. It feels more substantial than very low-end consumer lasers but falls short of the heavy-duty feel of enterprise or heavy workgroup devices.

Because it’s a single-function printer, there are no scanning or copying features, which helps keep the design simple and the unit lighter than multifunction peers.

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3. Key Specifications

Below are the practical, most relevant specifications for the Xerox Phaser 3428:

FeatureSpecification
Printer TypeMonochrome Laser Printer
Print SpeedUp to ~28 ppm (pages per minute)
Print ResolutionUp to 1200 × 1200 dpi
First Page Out TimeApprox. 8 seconds
Monthly Duty Cycle (Max)Up to ~30,000 pages
Recommended Monthly Volume~500–2,000 pages
Paper Handling (Std)250-sheet input tray
Output Capacity~150 sheets
Media Sizes SupportedA4, Letter, Legal, Executive, Custom
ConnectivityUSB 2.0; optional Network (Ethernet)
Memory128 MB
Processor~350 MHz
Dimensions~370 × 293 × 250 mm (approx.)
Weight~9.8 kg

These specifications place the 3428 comfortably in the small office/entry workgroup laser category: not a high-end printer, but capable of professional text output and stable daily use.


4. Print Quality

Text Output

Text printing is the Phaser 3428’s strong suit. At up to 1200 × 1200 dpi, the printer produces sharp, crisp characters with well-defined edges — suitable for:

  • Contracts

  • Proposals

  • Spreadsheets with text elements

  • Drafts and final versions of documents

Fine details such as small fonts and table borders are legible and well resolved, which is important for legal and administrative work where clarity matters.

Graphics

For black-and-white graphics (e.g., charts, charts embedded in reports), the Phaser 3428 performs adequately:

  • Solid fills are consistent

  • Halftone and grayscale transitions are acceptable

  • Line art stays crisp

It is not designed for high-end graphic reproduction (monochrome photo output or detailed art), but it handles typical office graphics well.

First-Page Speed

The first-page-out time (~8 seconds) is competitive with printers in the same segment. Quick first pages enhance productivity by reducing wait times, especially for short jobs like single-page prints.


5. Performance and Real-World Use

Print Speed

Rated at ~28 ppm, the Phaser 3428 delivers brisk performance for everyday office printing. While not the fastest in the market, it is more than sufficient for moderate volume printing, especially when coupled with its quick first-page output.

Speed observations in real use:

  • Light text documents print quickly

  • Mixed text and simple graphics print at a steady pace

  • Large jobs (20+ pages) maintain consistent speed and reliability

Overall, the 3428 balances speed with quality in a way that matches expectations for its price and class.

Duty Cycle & Recommended Volume

The maximum duty cycle is listed up to ~30,000 pages per month, but recommended monthly volume is significantly lower (~500–2,000 pages). Exceeding the recommended range consistently may accelerate wear and increase consumable costs.

This aligns with typical use cases for small offices or individual workstations — not high-volume production environments.


6. Connectivity & Setup

Standard Connectivity

  • USB 2.0 is standard for direct connection to a PC.

  • Drivers for Windows and macOS are available through Xerox and support pages.

Optional Network Support

Some configurations support optional Ethernet connectivity or can be paired with a small print server. This allows the printer to function as a shared network printer within an office without requiring a dedicated workstation.

Mobile Printing

Because the Phaser 3428 is a basic laser printer, mobile and cloud printing features are limited compared with modern business MFPs. For environments that require AirPrint, Mopria, or cloud print protocols, additional infrastructure (print server, third-party utilities) may be necessary.


7. Consumables & Running Costs

Toner & Consumables

The Phaser 3428 uses dedicated black toner cartridges. Toner yield is a key factor in running costs:

  • Standard-yield toner cartridges yield around 3,000–4,000 pages

  • High-yield options (if available) can deliver 6,000+ pages at a similar cost per page level

Because this device is monochrome only, the cost per page tends to be lower than colour lasers, and many small offices will find the running costs acceptable.

Cost Per Page

For typical text printing in a small office environment:

  • Cost per page for monochrome laser is generally competitive compared with small business printers in the same class

  • Toner cartridges are reasonably priced and widely available

  • Total cost of ownership (TCO) remains modest if usage is within recommended volumes

Maintenance Parts

Other periodic parts such as transfer rollers or fuser kits may be required after extended use, especially as the printer ages or volumes increase. These are standard costs for laser printers and should be budgeted into long-term ownership.


8. Business Use Cases

The Phaser 3428 fits several practical business scenarios:

Small Office / Home Office

For solo professionals or small teams that need reliable text printing, the 3428 delivers professional results without complexity. Its compact size and simplicity make it easy to deploy.

Administrative Departments

Functions such as invoicing, forms, correspondence and reports are all well within the 3428’s wheelhouse. Clerical staff benefit from dependable black-and-white output and steady performance.

Workgroup Shared Printer

With optional network connectivity, the 3428 can serve as a shared resource for multiple users, particularly in offices without advanced print server infrastructure.

Legal / Accounting / Financial Offices

These disciplines often require crisp, reliable text and document reproducibility. The Phaser’s text quality and consistency are assets in these workflows.


9. Strengths & Advantages

1. Strong Text Quality

  • Crisp, well-defined text output at 1200 × 1200 dpi.

2. Solid Performance

  • 28 ppm speed with quick first page out supports moderate workflows.

3. Compact Footprint

  • Easy to fit in small office spaces or shared desks.

4. Reasonable Operating Cost

  • Monochrome toner is cost-efficient for black-and-white printing.

5. Reliable Mechanical Performance

  • Laser technology inherently offers long life and steady output.

6. Optional Networking

  • Expandable connectivity allows shared printing.


10. Limitations & Considerations

1. No Multifunction Features

  • No scanning, copying, or faxing — if you need these, choose an MFP.

2. Limited Mobile/Cloud Printing

  • Lacks native support for modern mobile print protocols; needs third-party solutions or print server.

3. Recommended Volume Constraints

  • Suitable for small offices and moderate workloads, not for heavy production.

4. Basic User Interface

  • Limited front panel controls compared with larger business lasers.

5. No Colour Capability

  • Not suitable if occasional colour printing is needed.


11. Comparison with Competitors

Compared with similar monochrome lasers (e.g., HP LaserJet Pro M15/M28 series, Brother HL-L2350):

  • The Phaser 3428 sits closer to small office performance than ultra-compact home models.

  • Its higher duty cycle and speed place it above entry-tier models but below enterprise solutions.

  • Competitors may offer better mobile/cloud support out-of-the-box, especially newer models.

For offices that prioritize rugged reliability and text quality, the 3428 stands up well. For workflows requiring modern connectivity and multifunction features, consider alternatives or networked MFPs.


12. Practical Deployment Tips

  • Configure Duplex as Default: If supported via driver (some configurations), enable duplex to save paper and reduce costs.

  • Use High-Yield Toners: High-capacity cartridges reduce cost per page and frequency of replacements.

  • Deploy Print Accounting: In shared environments, basic job tracking can manage usage and prevent misuse.

  • Match Usage to Recommended Volume: Keep volumes in line with the recommended range for durability.

  • Place Close to Network Access: If networking, ensure good Ethernet connectivity and proper IP management.


13. Final Verdict

The Xerox Phaser 3428 is a dependable monochrome laser printer that fulfills the core requirements of many small offices and professional environments:

  • Clear, crisp text output

  • Reliable speed and steady throughput

  • Affordable operating costs

  • Compact and simple to deploy

It does this without the bells and whistles — no scanning, no colour, no advanced cloud/mobile printing — but that is intentional. The Phaser 3428 is a focused, functional printer for environments where monochrome reliability matters most.

Recommended for:

  • Small offices and home offices

  • Administrative and legal departments

  • Workgroups needing shared monochrome printing

  • Users who want reliable laser text quality without complexity

Not recommended if you need:

  • Colour printing

  • Multifunction scan/copy/fax

  • High mobile/cloud print integration

  • Heavy production volumes


The XEROX Phaser 3428

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